Last updated: September 2026

Waterford In Your Pocket respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal data when you visit the Waterford In Your Pocket website, contact us, subscribe to communications, submit information or interact with services available through or linked from our website.

Who We Are

Waterford In Your Pocket is a Waterford-focused information and discovery platform providing information about events, things to do, businesses, food and drink, accommodation, local services and other activities across Waterford City and County.

For questions about this Privacy Policy or how we use personal information, contact:

Email: paul@waterfordinyourpocket.com

Information We May Collect

The personal information we collect depends on how you use the website.

It may include:

• Your name.
• Email address.
• Telephone number where provided.
• Business or organisation name.
• Information you provide when contacting us.
• Information submitted when enquiring about, submitting or purchasing a business listing, event listing, advertising or other service.
• Newsletter subscription information.
• Technical information associated with your use of the website, such as IP address, browser or device information, subject to applicable consent requirements.
• Information you voluntarily provide through forms or correspondence.

We do not ask visitors to provide personal information simply to browse general Waterford In Your Pocket content.

How We Use Personal Information

We may process personal information to:

• Respond to enquiries and correspondence.
• Process and administer business or event listing enquiries and submissions.
• Provide services requested from Waterford In Your Pocket.
• Communicate with businesses, event organisers, contributors and other partners.
• Send newsletters or marketing communications where you have consented to receive them or where another lawful basis applies.
• Operate, maintain, secure and improve the website.
• Understand how visitors use the website where analytics consent has been provided where required.
• Detect and prevent misuse, spam, fraud or security threats.
• Meet legal, accounting and regulatory obligations.

We will not use personal information for purposes that are incompatible with those for which it was collected unless permitted or required by law.

Our Lawful Bases for Processing

Under the General Data Protection Regulation (GDPR), personal data must have a lawful basis for processing.

Depending on the circumstances, Waterford In Your Pocket may rely on:

Consent — for example, where you consent to certain cookies or subscribe to marketing communications.

Contract — where processing is necessary to provide a service you have requested or to take steps at your request before entering into a contract.

Legitimate interests — where processing is reasonably necessary for the operation, security, administration or development of Waterford In Your Pocket, provided those interests are not overridden by your rights and interests.

Legal obligation — where we are required to process or retain information to comply with applicable law.

These lawful bases are recognised under Article 6 GDPR.

Business and Event Listings, Advertising and Purchases

Waterford In Your Pocket may provide links to a separate website or online service through which businesses, event organisers or other customers can purchase listings, advertising or related services.

Where you follow a link to a separate website or service, additional information may be collected as part of the transaction, including information necessary to process an order or payment.

The privacy information and terms presented during that transaction should explain how the relevant information is processed.

Waterford In Your Pocket does not receive or store full payment-card details where payments are processed directly by an independent payment provider.

Newsletter and Marketing Communications

If you subscribe to a Waterford In Your Pocket newsletter or other marketing communication, we may use your name and email address to send those communications.

Where our processing is based on your consent, you may withdraw that consent at any time.

Marketing emails will normally include an unsubscribe facility. You may also contact us at paul@waterfordinyourpocket.com.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Contact Forms and Enquiries

When you contact Waterford In Your Pocket through the website, by email or through another communication channel, we may process the information you provide in order to respond to your enquiry and, where appropriate, provide the service you have requested.

Please do not send sensitive personal information unless it is genuinely necessary for your enquiry.

Cookies and Analytics

Waterford In Your Pocket uses cookies and similar technologies for website functionality and may use additional technologies for analytics, marketing or other purposes.

Where consent is legally required, non-essential cookies and tracking technologies should not be activated unless you have made the appropriate choice through the website’s consent controls.

You can review further information about the cookies and tracking technologies used on the website in our Cookie Policy and manage available choices through the website’s cookie settings.

Irish Data Protection Commission guidance states that consent is normally required for cookies and similar technologies unless they are strictly necessary for a service explicitly requested by the visitor.

Sharing Personal Information

We do not sell personal information.

We may share personal information where necessary with organisations that help us operate the website or provide our services. These may include, as applicable:

• Website hosting and technical service providers.
• Email and newsletter service providers.
• Website analytics and measurement providers.
• Payment or transaction service providers.
• Professional advisers.
• Other service providers acting on our behalf.
• Public authorities where disclosure is required by law.

Where third parties process personal data on our behalf, appropriate data-protection arrangements should be in place.

Some external services may operate as independent data controllers and will process information under their own privacy policies.

Links to Other Websites

Waterford In Your Pocket contains links to external websites and services, including attractions, accommodation providers, businesses, event organisers, ticketing services, social-media platforms and other third-party websites.

We are not responsible for the privacy practices of independent third-party websites.

We recommend reviewing the privacy information provided by the relevant organisation when leaving Waterford In Your Pocket or providing personal information to another service.

International Data Transfers

Some service providers used by Waterford In Your Pocket may process personal data outside Ireland or the European Economic Area.

Where this occurs, personal data should only be transferred in accordance with applicable data-protection law and using an appropriate transfer mechanism or safeguard where required.

How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, contractual or regulatory requirements.

Different information may therefore be retained for different periods.

For example, an enquiry may not need to be retained for the same period as information connected with a commercial transaction or legal obligation.

Information that is no longer required should be deleted or anonymised where appropriate.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, electronic communication or online system can be guaranteed to be completely secure.

Your Data Protection Rights

Subject to the circumstances and applicable law, you may have rights including:

• The right to be informed about how your personal data is processed.
• The right to access your personal data.
• The right to have inaccurate personal data corrected.
• The right to request erasure of personal data.
• The right to request restriction of processing.
• The right to data portability in applicable circumstances.
• The right to object to certain processing.
• The right to withdraw consent where processing is based on consent.

These rights are provided under the GDPR and may be subject to certain conditions or exemptions.

To make a request concerning your personal information, contact:

paul@waterfordinyourpocket.com

We may need to verify your identity before completing certain requests.

Complaints

If you have concerns about how your personal data has been handled, please contact us first at paul@waterfordinyourpocket.com so that we can investigate the matter.

You also have the right to make a complaint to Ireland’s Data Protection Commission.

Data Protection Commission

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology or data-processing practices change.

The date at the top of this page should be updated whenever significant changes are made.