Advice to Social Welfare Customers on Disclosing Bank and other Financial Institution Details

From: Department of Employment Affairs and Social Protection

The Department of Employment Affairs and Social Protection has become aware that some members of the public have received phone calls from individuals purporting to be from this Department and requesting their Bank or Financial Institution account details.

The Department of Employment Affairs and Social Protection wishes to make it absolutely clear that we NEVER request Bank account or other Financial institution account details from its customers by phone or on social media.

Nor do we clarify or check this information over the phone.

Bank account information is only accepted as part of a written application to the Department.

We want to ensure that our customers and the public are made aware of this activity and that they keep their bank and other financial account information safe.