See It? Log It! Your Quick Guide to Efficient Incident Reporting
Have you ever spotted an issue in your community a persistent pothole, an instance of fly-tipping, or perhaps even something suspicious and hesitated because you weren’t sure who to call? Getting a rapid resolution depends entirely on logging the incident with the correct agency from the start. That’s why the new ‘See It? Log It!’ reference graphic is a vital, easy-to-use resource designed to simplify this often-confusing process.
This visual guide ensures you contact the right organisation straight away, saving time and speeding up incident resolution across public safety, council-related issues, and utility services.
Knowing Who to Notify
The guide clearly breaks down responsibilities across three key areas. For urgent matters of public safety, such as assaults, theft, or suspicious activity, the immediate point of contact remains An Garda Síochána. Getting these crucial reports to the police without delay is paramount to maintaining security.
When the issue is related to local amenities and infrastructure, direct your report to Waterford City & County Council. They are the appropriate body for tackling neighbourhood nuisances like illegal dumping, hazardous potholes, and even persistent noise complaints. By directing your report accurately, you help the Council prioritise and allocate resources effectively to keep our local areas clean and safe.
Utility Services: Straight to the Source
The graphic also covers essential utility services, which require specialist attention. For problems concerning the water network, such as significant leaks, flooding, blockages, or other related issues, you should contact Uisce Éireann. Similarly, any concerns regarding the gas network, which are always a high priority for safety, fall under the clear remit of Gas Networks Ireland. Reporting directly to the correct provider ensures that technical and potentially dangerous faults are addressed by qualified personnel as quickly as possible.
We strongly urge everyone—from residents in the community to staff within organisations to keep this graphic handy. Treat it as your essential, go-to reference tool for efficient and accurate incident reporting. Using the ‘See It? Log It!’ guide is a simple, effective step we can all take to help maintain a safer, smoother-running community.
